We do our best to get these shipped to you close to the posted street date. Pre-order street dates are not guaranteed and may change due to production or shipping delays. If an album release is delayed, we will notify you as soon as we receive information regarding a new street
date.

Please note, purchases containing pre-order items will ship
together once the last item becomes available. If your order contains in stock items and you would like them to ship sooner, please purchase your pre-order separately.

All pre-order sales are final.
Because we order extra inventory to accommodate pre-orders, we are unable to cancel these purchases. (If you need to update your shipping information, please reply to your order confirmation with your new address.) ALL SALES ARE FINAL & INCLUDES ALL PRE-ORDERS.

If you place a pre-order and the supplier cancels, discontinues, or is in short supply of the pre-order item then you will receive a store credit or refund. Please review our return/refund policy.

Often the manufacturer or labels distribution will change the dates due to supply issues or promotional purposes. We have no control over the release dates, but we do our best to continue to keep you up to date as we receive the information on the product page. Many items do not arrive at our store until the release date, so please expect that pre-orders will NOT arrive prior to release date.

In most cases, we are unable to accept returns. Please see our full refund policy for more information.

If you recieve the wrong item, please contact us immediately. You will be asked to submit photos of the incorrect item you recieved. We will provide you with a return label and prepare your correct item for shipment. Once the incorrect item has been recieved in the mail by us, we will ship out the correct item.

Due to the nature of our shipping operation, we are unable to fulfill cancellation requests. ALL SALES ARE FINAL & INCLUDES ALL PRE-ORDERS. PLEASE READ OUR REFUND & CANCELLATION POLICY

Standard shipping is typically 3 business days but can vary on location. We often ship via media mail which may take up to 5 business days.

Shipping costs vary depending on your location and purchases. You can estimate shipping costs in the cart before checking out.

We currently do not offer worldwide shipping. We currently only ship to the USA and Canada.

Please see our full shipping policy for more information.

Orders are being fulfilled from our reserve stockroom. We estimate order fulfillment between 2 to 5 Business Days. Items that are sold from the reserve stockroom are not available for immediate pick-up.

Preorders are brand new releases. Reserve releases are being fulfilled from our reserve stockroom inventory.

Unfortunately, no. Reserve copies are being fulfilled from our reserve stockroom that is not located at the same location as our store. We estimate fulfillment to be 2 to 5 business days for those items to be ready for fulfillment.

Yes! We will contact you via email when your order is ready for pickup. We estimate the timeline to be between 2 to 5 business days.

Yes. We recently opened a storefront located at: 716 Central Ave. Highland Park, IL 60035. Please check our store hours as they are subject to change.

We love animals but unfortunately, we do not allow any pets of any kind inside the store. Space is limited and we do not want to be responsible for any accidents or have customers tripping over leashes.

No, we do not. All sales are processed through a credit card.

We are currently not purchasing any used/vintage records at this time.

Our full inventory is available on our website at www.loudpizza.com.

To put it nicely, no. We require all customers online to make an account at www.loudpizza.com so it protect your order as well us.

You can choose to ship or place an in-store pickup when you are placing your online order.

That's such a bummer! We understand it issues can happen after the item leaves our warehouse.

We use Protect, an 3rd party eCommerce protection service. However, you can only file a claim if you purchased it during the initial checkout.

Click to File a Protect Claim.

This is such a bummer! We hate split seams and we check/inspect EVERY LPs when it arrives at LoudPizza.com before we ship them out.

If you removed the LP from its shrink wrap the Protect will NOT cover this. If the record is still in its original wrapping and you paid for protection, you can file a claim with our Protect. Click to File a Protect Claim.

Protect offers a wide range of protections for your order. Click to learn more about Protect.

We package our records in additional polybags to ensure the best quality of the record. We recommend that once you open the record from the original packaging that you keep it in the poly bags to keep from getting damaged.

We work as quickly as we can to pack your order once we recieve the items. RSD releases typically take longer to recieve and therefore, most orders can take 2-3 weeks.

We get a large amount of orders for RSD titles. We do not respond to "where is my order" because we are working as quickly as we can to get orders out. If we spend time responding to all the inquiries about RSD orders, we would never get the orders out in a timely manner. Therefore, you will know when we know. You will be notified when your order is ready for delivery/pickup.